World Food Programme: Administration Assistant


Closing Date: 18 May 2020

Location: Johannesburg, Gauteng


WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.
Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.
The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.
In emergencies, WFP gets food to where it is needed, saving the lives of victims of war, civil conflict and natural
disasters. After an emergency, WFP uses food to help communities rebuild their shattered lives. Present in nearly
80 countries, the organization has the global footprint, deep field presence and local knowledge and relationships
necessary to provide access to nutritious food and contribute to the lasting solutions, especially in many of the
world’s most remote and fragile areas. We manage an operating budget of approximately $5.9 billion each year,
distributing 12.6 billion rations to those most in need. We reach an average of 80 million people with food
assistance in around 80 countries each year.
For more on WFP and what we do, please go to
The Job holder reports to a Head of Unit, Administration Officer, or the designate.
At this level job holder is expected to take responsibility for completion of a range of processes and activities requiring some interpretation of standard guidelines/practices. The job holder is able to recommend a course of action to staff at various levels and may allocate tasks to other support staff.
KEY ACCOUNTABILITIES (not all-inclusive)
    • Check the provision of a range of services, including facilities and light vehicle management, travel, protocol related, etc., maintaining information, to contribute to the provision of a safe and comfortable working environment.
    • Collate and process information including dissemination to support the production of standard documents and reports for the unit, to enable decision-making and the effective management of resources.
    • Manage and maintain paper and electronic records within the area of responsibility in accordance with established procedures, to ensure swift and easy data access as required.
    • Undertake research and perform basic analyses of data, to contribute to the provision of accurate information and effective management of resources.
    • Be a first point of contact for internal queries, to facilitate the provision of efficient and effective resolution of daily issues.
    • Provide inputs to routine methods and practices in own area of work, to support the continuous improvement of services provided.
Capability Name
Description of the behaviour expected for the proficiency level
Business Support Services & Reporting
Exhibits ability to convert business plans into clear actions for team members to support the implementation of the program. Collects and reports data to draw out fact-based insights.
Internal Controls & Risk Management
Demonstrates basic knowledge of internal controls, risk management, and monitoring mechanisms and their applicability to immediate client’s critical activities.
Resource Management
Monitors trends in staffing and resource usage to anticipate and escalate potential issues to programme leaders and key clients.
Specialised Knowledge in Administrative Services
Demonstrates a broad or specialist knowledge of administration best practices, techniques and processes, and a good grasp of WFP standards, processes, and infrastructure in area of responsibility; applies this to ensure the provision of efficient and effective administration services.
Customer Focus
Monitors and supervises administrative work against the established standards and protocols for service excellence. Ensures that customer problems are identified and resolved.
Education: Completion of secondary school education. A post-secondary certificate in Administration or related functional area is desirable.
Language: Fluency in English language, Level C.
Experience: A minimum of 4 years or more post secondary school professional experience in related field.
  • Has demonstrated an ability to perform all routine administrative activities in line with WFPs operating standards through day to day work
  • Has supported in providing ad-hoc guidance to new staff members
Gross monthly salary range: R19,627 – R32,956
Benefits: Medical Insurance
This vacancy announcement will close on Monday, 18 May 2020 at 11:59pm GMT
This position is open to South African citizens and non South African citizens with permanent residency permit OR valid South African work permit
Qualifying female candidates are strongly encouraged to apply
WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.