GSK Career: Supply Chain Administrator

 

Location: Johannesburg, South Africa

 

Job Purpose

  • Manage Administration of tasks between GSK Sales Teams, Supply Chain and Imperial
  • Manage Basic Supply Chain compliance

Key Responsibilities

  • Customer Query resolution between external customers, Imperial and GSK account managers using the CRM tool. This will entail follow-up and resolution between GSK account Managers, Supply Chain teams and/or Imperial Logistics teams Managing the customer master (i.e. opening and amending customer details on a database, and ensuring all paperwork is in order).
  • This will include managing and issuing out a weekly internal report Opening/Closing/Amending customer accounts Pricing support (i.e. managing customer pricing on the GSK systems for on-going and deals) –This is a support function to the current incumbent Depot Replenishment support (i.e. processing some replenishment orders) –This is a support function to the current incumbent Some basic business reporting (i.e. daily stock reports, and forecast vs actuals) Managing Supply Chain Compliance Requirements
  • The person will not be required to supervise or manage anyone, but will be required to work with various stakeholders including some senior stakeholders.

Essential Job Responsibilities:

  • Customer Query resolution between external customers, Imperial and GSK account managers using the CRM tool.
  • This will entail follow-up and resolution between GSK account Managers, Supply Chain teams and/or Imperial Logistics teams Managing the customer master (i.e. opening and amending customer details on a database, and ensuring all paperwork is in order).
  • This will include managing and issuing out a weekly internal report Opening/Closing/Amending customer accounts Pricing support (i.e. managing customer pricing on the GSK systems for on-going and deals) –This is a support function to the current incumbent Depot Replenishment support (i.e. processing some replenishment orders) –This is a support function to the current incumbent Some basic business reporting (i.e. daily stock reports, and forecast vs actuals)

Key Performance Area

  • Resolution and closure of CRM customer queries Weekly Maintenance of Customer Master Accurately maintain customer account information

A. Educational Background

1. Minimum Level of Education

Business / Commerce Graduate

Area of Specialisation

Supply chain related discipline, Customer interface, logistics, distribution,

Preferred Commerce or Engineering background

2. Preferred Level of Education

BBA, BCOm, Btech

Area of Specialisation

Supply Chain

Minimum Level of Job-Related Experience required

  • Experience in Supply Chain operations in an FMCH /Rx environment.
  • Ability to work off own initiative and comfortable with delegated responsibility
  • Ability to manage multiple business priorities simultaneously

 

Contact information:
You may apply for this position online by selecting the Apply now button.

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