Closing Date: 2020/03/21

Location: Gauteng

Job Context

Cleaning, a division of Servest (PTY) LTD has a vacancy for a Training Officer at their Office in Cape Town, Reporting to the Training Manager. This is a junior role and the main purpose of the job is to manage the day-to-day activities of the business.

Minimum Requirements

Instructional Techniques and Assessor qualification Hold registration as assessor with SERVICES SETA ETQA. Commercial cleaning industry experience. One year training experience. Fundamental SAQA / NQF knowledge. Valid code 08 driver’s license. Communication skills on front-line and managerial levels. Computer literacy in company software packages. Occupational health and safety experience. Care for the development of others. Behave in an ethical and professional manner. Show a desire for self-development.

Duties & Responsibilities

Demonstrates strong understanding of facilitating and assessing skills and the ability to train technical and soft skills training programs; Induct and train new hired employees; relievers or unemployed to ensure smooth absorption to work environment; Develops, updates, edits, and reviews learning materials, documents, handouts, reference guides, learning outlines, assessments instruments etc., for all learning, to ensure all instructional materials are 100% current and accurate; Provides administrative updates to LMS and other technology used by the Learning & Development Department to ensure all necessary administration is current and complete; Uses authorized software to design instruction for eLearning, classroom, and on the job learning; Maintains all required training documentation before, during, and after a training has occurred; Under general supervision, designs new training courses, assessments, and learning materials as needed; Conduct training needs analysis (as assigned) to identify learner needs and writes behavior-based learning objectives to reflect these identified learning needs; Conduct any other function within HR and Learning Department (Interviews, criminal check, etc.); Work in collaboration across organisation and within the department; Operational training and development: Executes training needs analyses by liaising with branch/regional managers and area managers; Ensures that training and development initiatives are prioritised according to the strategic objectives of the branch/region; Identify skills gaps of cleaners / team leaders and supervisors;


We are committed to Employment Equity when recruiting internally and externally. It is company policy to promote from within wherever possible. Therefore, please be aware that internal candidates will be considered first before reviewing external applicants, provided that this supports achievement of our Employment Equity goals.