Closing Date: 2020/03/21
Cleaning, a division of Servest (PTY) LTD has a vacancy for a Training Officer at their Office in Cape Town, Reporting to the Training Manager. This is a junior role and the main purpose of the job is to manage the day-to-day activities of the business.
Instructional Techniques and Assessor qualification Hold registration as assessor with SERVICES SETA ETQA. Commercial cleaning industry experience. One year training experience. Fundamental SAQA / NQF knowledge. Valid code 08 driver’s license. Communication skills on front-line and managerial levels. Computer literacy in company software packages. Occupational health and safety experience. Care for the development of others. Behave in an ethical and professional manner. Show a desire for self-development.
Duties & Responsibilities
Demonstrates strong understanding of facilitating and assessing skills and the ability to train technical and soft skills training programs; Induct and train new hired employees; relievers or unemployed to ensure smooth absorption to work environment; Develops, updates, edits, and reviews learning materials, documents, handouts, reference guides, learning outlines, assessments instruments etc., for all learning, to ensure all instructional materials are 100% current and accurate; Provides administrative updates to LMS and other technology used by the Learning & Development Department to ensure all necessary administration is current and complete; Uses authorized software to design instruction for eLearning, classroom, and on the job learning; Maintains all required training documentation before, during, and after a training has occurred; Under general supervision, designs new training courses, assessments, and learning materials as needed; Conduct training needs analysis (as assigned) to identify learner needs and writes behavior-based learning objectives to reflect these identified learning needs; Conduct any other function within HR and Learning Department (Interviews, criminal check, etc.); Work in collaboration across organisation and within the department; Operational training and development: Executes training needs analyses by liaising with branch/regional managers and area managers; Ensures that training and development initiatives are prioritised according to the strategic objectives of the branch/region; Identify skills gaps of cleaners / team leaders and supervisors;