Shoprite Is Hiring: Telesales Clerk (Centurion)


Closing Date: 2020/02/10

Purpose of the Job

The Telesales clerk works as part of a sales team in a contact centre and needs to be able to facilitate inbound and outbound customer calls. During these calls they need to take orders, advise alternatives, communicate problems and up-sell. They operate as a support to field sales representatives by setting appointments or qualifying prospects. An effective telesales clerk builds repeat sales through strong customer relationships by focusing on customers’ wants and needs.


Job Advert Details

Job Category: Food Service

Job Objectives

1. Calling on new and existing clients to follow up on new and current orders

2. Providing excellent client service through clear and constant communication

3. Managing and building relationships with existing clients

4. Processing of orders

5. Ensuring all orders and deliveries on running smoothly

6. Assisting Sales Representative

7. Following up and generating of lead times

8. General office administration






• At least 1 years’ experience in Food Services Industry


Knowledge and Skills

• Knowledge in retail and food services


We are committed to Employment Equity when recruiting internally and externally.
It is company policy to promote from within wherever possible. Therefore, please be aware that internal candidates will be considered first before reviewing external applicants, provided that this supports achievement of our Employment Equity goals.
Shoprite is an equal opportunity employer.  We endeavour to provide feedback to all candidates whenever possible, however, if you don’t hear from us in 30 days, please consider your application unsuccessful.