Receptionist

Company Assupol Group
Reference # R001
Published 19/12/2017
Contract Type Permanent
Location Bloemfontein, Free State, South Africa
Introduction
Purpose Statement
To professionally assist walk-in clients and client services administration
Job Functions Administration
Industries Insurance
Specification
1. Attend to reception area
• Ensure that the reception area is neat and tidy in accordance with the corporate identity (TCF)
• Ensure that the TV advertisements are displayed daily
• Ensure that there are adequate brochures and marketing material available in brochure holders
• Validate every walk in client
• Provide professional and friendly assistance to walk–in clients and clients over the telephone (TCF)

2. Provide client services administration support
• Attend to all demutualization enquiries
• Attend to clients requesting sect 48 , tax certificates, collection/ submission of claim documents, general non advisory service and informing clients on documents needed at claim stage
• Update Aims on all client activities
• Accept and be accountable for deliveries
• Maintain neatness of store room
• Manage application requests
• Keep record on all walk-in clients
• Assist office manager with other duties when needed

Requirements
Formal Education
• Matric

Technical/Legal Certification
• Certificate in Customer Service

Experience
• 2 Years’ Experience as a receptionist
• 1 Years’ Experience in the Insurance Industry

Competencies

Knowledge
Insurance Industry
LegislationFAIS, FICA

Skills
People Skills
Communication Skills
Telephone Etiquette

Attributes
Patient
Well presented
Friendly
Good Listener

Job Closing Date 12/01/2018

Apply here

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